Have an Expired Rx?
Visibly can help.
Why Choose Visibly?
Frequently Asked Questions
What is Visibly?
Visibly is an online eye testing platform enabling customers to complete certain types of vision screenings using a computer or mobile device. Eyeconic customers can use Visibly to help determine if their most recent expired prescription can be renewed and used to purchase prescription eyewear.
Does a Visibly test replace a doctor visit?
No, it does not. Annual comprehensive eye exams are essential for your vision and overall health. The Visibly online renewal is a convenient option for eligible members, but it is not a substitute for regular, in-person comprehensive eye care.
Don’t have an eye doctor? We can help you find one with our Find A Doctor tool.
Who is eligible?
If you have an expired prescription, you may qualify to renew your prescription online with Visibly for just $25. The online assessment is available only to those who meet specific health criteria. You must:
- Be between the ages of 18 and 55.
- Answer a set of secure, health-related questions.
- Live in select states.
- Confirm you did not use an online acuity test the prior year.
What information do I have to provide?
First, you’ll need to answer a few secure, health-related questions to help Visibly understand if you’re eligible or if you should visit a doctor:
- Whether you wear glasses or contacts.
- When you had your last comprehensive exam with a doctor.
- Whether or not you have health conditions or take medications that could impact your eyes or ability to see.
You will also need to provide Visibly with your most recent eyeglasses or contacts prescription.
What if I’m not eligible? Can you help me find a doctor?
Yes, we can help. Annual exams are essential for your vision care. You can use our Find A Doctor tool to schedule an exam with an optometrist near you.
How much does it cost?
If eligible, you’ll be able to renew your Rx online for $25.
How do I use my updated Rx on Eyeconic?
Once you receive your updated Rx from Visibly, come back to Eyeconic, add your frames or contacts to your cart, and then upload the new Rx when you checkout.